Administrator Remote Warrington

Full Time   Warrington, Warrington - UK

4 Deadline 15/08/25

---

What will you be responsible for:

Acknowledge receipt of new instructions from clients
Data Entry into AGATHA System & Core Logic
Interact with Surveyors/Engineers/Adjusters and Clients to meet agreed timescales
Upload reports and dispatch to clients electronically
Liaise closely with Subcontractors and clients via the telephone and email to ensure smooth operation of systems and processes
Make outgoing calls to book appointments for our Engineers & Repair Technicians
Outbound calls to vulnerable customers
Handle incoming telephone calls in a professional manner, deal with any queries and escalate if required
Build and maintain a close rapport with our valued clients
Triage of work bins and supporting claim handlers with administrative tasks
Update MI Spreadsheets


What we need from you:

GCSE English & Maths or equivalent
Previous experience in an administrative function with an underwriting environment would be advantageous
Strong administration skills and a good working knowledge of Microsoft Office – Outlook, Word, PowerPoint, and Excel
Excellent communication skills both verbally and written with an ability to articulate complex issues
Good technical and problem-solving skills with an eye for identifying solutions
Effective time management skills and the ability to manage own workload with minimal supervision
Quality driven with high levels of attention to detail
Self-sufficient, self-motivated, and confident, ability to be assertive and persistent when required
Excellent organisational skills
Good commercial acumen

Company: GHG Solutions UK

+ Apply for Job